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Passenger
Services |
 The
Domestic and International Terminals are clearly separated.
Domestic
Terminal
Domestic Departures :
Passengers use the front entrance on the Terminal's Level 4, pass
the check-in procedure and head for the domestic corridor to
Concourse Building.
Domestic Arrivals :
Passengers enter the Terminal's Level 2, complete the immigration
formalities, baggage claim and custom clearance and head for car
parks. In case of connecting international flights, they go up to
level 4 instead.
International
Terminal
International Departures :
Passengers use the front entrance on the Terminal's Level 4, pass
the check-in procedure and head for the connected international
corridor on the same level.
International Arrivals :
Passengers enter the Terminal's Level 2, complete the immigration
formalities, baggage claim and custom clearance and go to car parks.
In case of connection domestic flights they go up level 4 and head
for the domestic corridor.
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Airport
Services & Facilities |
| For
passengers' convenience, the new airport offers services and
facilities such as the 600-room hotel (Novotel
Suvarnabhumi Airport Hotel) covering initially 120,000
square meters, 2 car parking buildings of 22,550 square meters
housing parking areas, vehicle maintenance office, car rental
center, service area, washing service and other facilities with a
beginning capability of 5,000 cars. In addition, an underground
station is planned for public transportation. |
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e-Airport |
The
new airport offers an online information system for passengers'
convenience. Supported by electronics system, the e-Check-in
shortcuts the complicated and time-consuming procedure and enhances
the security efficiency. For mobile phone's additional service
subscribers, reservation can be directly made. After entering the
airport, they can gain access to several procedures and information
i.e. flight ticket checking, automatic check-in, etc. Moreover, the
e-Information system will provide them with SMS and WAP
flight information.
To
tackle today's terrorist and epidemic threats, the Biometric
Technology, applied for safety and security efficiencies, helps make
the individual identification an personal data verification more
easily than the usual passport control approach. Once the BT system
is fully developed and globally implemented, air travel will step
into the novel security efficiency.
Included
in the e-Navigation is a quick guide for passengers by SMS
via moblle phones i.e. airport's facilities, translation service,
airport's map and GPS, directional guide in-out of the airport,
tourist attractions in international languages, etc. |
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Green
Airport |
With
healthily and environmentally conscious construction, Suvarnabhumi
Airport recognizes that a pleasant environment can boost a more
enjoyable trip and passengers' satisfaction. Planned are the
passenger terminal's interior design and airport's landscape.
Furthermore, the treated wastewater from the treatment plant is
reusable for watering plants.
Due to
the Passenger Terminal's high roof design and passengers' 4-meter
vertical occupancy, the radiant floor cooling and re-circulated air
cooling systems are installed for energy saving. Moreover, the
automated air control adjusts the temperature accordingly to the
ever-changing passenger volume to reduce the air-condition workload.
The new airport's daily wastewater is treated and reused in the
air-conditioning system, irrigation system and environmental quality
maintenance, resulting in cost cutting as well as energy
conservation. |
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Security
& Safety |
Focusing
on public security and safety, top priority of the airport's
service, Suvarnabhumi Airport is full equipped with facilities and
protection measures as follows:
Terrorist
Attack Prevention - The efficient detection system is
installed for screening and prompt intervention in case of
hijacking, explosives and firearms carrying, and other forms of
terrorism.
Fire Safety
Provisions - On duty 24/7 are the fire safety team with
modern equipment commensurate with the operation of the building.
Life Safety
- Available are standard medical services for outpatients
and emergency cases. The airport's design also takes into account
the special needs of the disabled, t he elderly and passengers with
small children. Provision is made to accommodate people with walking
difficulties, the wheelchair bound, the blind and the deaf. There
are level access, ramps, lifts, accessible toilets and moving
walkways. Signage is prominent and internationally accepted icons
are used wherever possible as an aid to clear communication. |
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